Privacy Policy

At StrideRun ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Email address, name, and password when you create an account
• Waitlist Information: Email address, name, training goals, and source when you join our waitlist
• Training Data: Race goals, training history, workout data, and preferences
• Communication: Information you provide when contacting us for support

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: How you interact with the Service, pages visited, features used
• Device Information: Device type, operating system, browser type, IP address
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our Service

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To create and manage your account
• To generate personalized training plans
• To send you updates, newsletters, and marketing communications (you can opt-out at any time)
• To notify you about changes to our Service
• To provide customer support and respond to your inquiries
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. Analytics and Tracking

We use analytics services to help us understand how users interact with our Service. These services may collect information such as your IP address, browser type, pages visited, and time spent on pages. This information is used to improve our Service and user experience.

You can opt-out of certain analytics tracking through your browser settings or by using browser extensions designed to block tracking.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., hosting, analytics, email services), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you request deletion of your account or data, we will delete your personal information from our active systems within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at Contact Us. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: Contact Us